Shipping Policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has shipped, along with tracking details.
Shipping Rates & Delivery Estimates
We offer free standard shipping on all U.S. orders over $50. For orders under $50, shipping rates are calculated at checkout.
| Region | Delivery Time | Method |
|---|---|---|
| United States | 3–7 business days | Standard |
| Canada | 7–14 business days | International |
| Worldwide | 10–20 business days | International |
Note: Delivery times are estimates and may vary based on location or carrier delays.
Tracking Your Order
Once your order ships, you’ll receive a tracking link via email. Please allow 24–48 hours for tracking updates to appear after shipment.
Lost or Delayed Packages
If your package is delayed, lost, or shows as delivered but hasn’t arrived, please contact support@solisutions.store. We’ll work directly with the carrier to resolve the issue.
International Shipping
Customers outside the U.S. are responsible for any customs fees, duties, or taxes imposed by their country. These are not included in our product prices or shipping rates.