Return Policy
Return & Exchange Policy
Returns
We want you to love your purchase. If you’re not satisfied, returns are accepted within 30 days of delivery for unworn, unwashed items with original tags attached.
To start a return, email us at support@solisutions.store with your order number and reason for return. We’ll provide a prepaid return label and easy instructions.
Exchanges
Need a different size or color? We offer hassle-free exchanges within 30 days of receiving your order — subject to availability. Contact us at support@solisutions.store to initiate your exchange.
Refunds
Once we receive your return, please allow 5–7 business days for processing. Refunds are issued to the original payment method. Shipping fees are non-refundable.
Non-Returnable Items
For hygiene reasons, the following items are not eligible for return or exchange:
- Bodysuits
- Final sale items
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us immediately at support@solisutions.store with photos and your order number — we’ll make it right.