SOLISUTIONS FAQ

Shipping

When will my order ship?
Orders are typically processed within 1–3 business days. You’ll receive an email confirmation with tracking once your order has shipped.

How long does delivery take?
Standard shipping within the U.S. usually arrives in 3–7 business days after processing. International delivery times vary by location.

Do you offer free shipping?
Yes — we offer free shipping on all U.S. orders over $50.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached.

How do I start a return?
Email us at support@solisutions.store with your order number and reason for return. We’ll send you a prepaid return label and easy instructions.

Can I exchange an item?
Yes — exchanges are accepted within 30 days for a different size or color (if available). Contact us and we’ll help process it quickly.

Are there any items that can’t be returned?
For hygiene reasons, we do not accept returns on bodysuits or final-sale items.

Size & Fit

How do I find my size?
Check our Size Guide for detailed measurements and international conversions. Each product page also includes a fit guide for that specific item.

What if I’m between sizes?
We recommend sizing up for a more relaxed fit, or true-to-size for a sculpted, second-skin feel.

Order & Support

Can I change or cancel my order?
Orders can be modified within 12 hours of purchase. Contact us immediately at support@solisutions.store.

What if I received a damaged or incorrect item?
We’re so sorry — email us with photos and your order number, and we’ll make it right right away.

Need more help?
Reach out anytime at support@solisutions.store — our team typically responds within 24 hours.